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J

Joanne

System Validator- Team Leader

Contacto

Makati City, National Capital Region, Philippines
Disponible en CazVid
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Competencias

Transaction Monitoring & ValidationExpert

Supervised and audited transaction requests, reports, and all related processes in the gaming operations.

Payroll & Deductions ManagementIntermediate

Processed employee salaries, benefits, and managed deductions, including loans and contributions.

Customer Service & SalesIntermediate

Greeted customers, took orders, upsold products, and managed inventory across food service roles.

Clerical & DocumentationAdvanced

Proficient in office software, multitasking, and understanding documents and reports.

Inventory ManagementIntermediate

Handled daily and month-end inventory for various retail and food service positions.

Educación

Associate
University of Makati
Completed 2009

Resumen

A dedicated team leader with over 5 years of experience in transaction validation, payroll processing, and customer service across gaming and food industries. Skilled in team supervision, report auditing, and client interaction.

Logros Clave

  • Led transaction monitoring and reporting team at Triple Diamond Gaming Inc., overseeing all player request processes.
  • Handled payroll operations including salary processing, 13th-month bonus, and deduction management at Lucky 8 Star Quest Inc.
  • Provided exceptional customer service and managed inventory in fast-paced food service roles at Krispy Kreme and Brothers Burger.

Experiencia

System Validator- Team Leader

Triple Diamond Gaming Inc.
March 2023 - December 2023

Monitoring the transaction request of the players., Auditing all reports daily., Processing the Load Transaction or Withdrawal Transaction of the players., Checking all transaction pending., Auditing and checking all reports after event., Monitoring all the loading and withdrawal transaction and...

Payroll Assistant

Lucky 8 Star Quest Inc.
October 2020 - February 2023

Checking the timekeeping per employee., Make salary of the employee., 13 month compensation., Updating the Mandatory Contribution., Monitoring the Loans and other deductions.

Front of House - Team Member

Krispy Kreme Doughnuts
August 2018 - March 2020

Greet the customer., Taking order of the customer., Do suggestive selling (promo’s or upgrading)., Prepare the customer’s order., Being flexible and multi task., Doing daily and month end inventory.

Sales Associate

Txanton Torre Wine & Olive Oil Co.
March 2018 - August 2018

Introduce the different types of wines in each origin and grape variety., Introduce the different kinds of Jamon in each origin., Sell high qualities of wines, champagnes & jamon., Daily and Month-End inventory.

Restaurant Associate/ Cashier

Brothers Burger
March 2015 - July 2016

Greet the customer., Taking order of the customer., Do suggestive selling (promo’s or upgrading)., Prepare the customer’s order., Being flexible and multi task., Doing daily and month end inventory.

Habilidades

Transaction Monitoring & ValidationPayroll & Deductions ManagementCustomer Service & SalesClerical & DocumentationInventory Management
Publicado en CazVid - 17 may 2026
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