Dedicated bilingual customer service representative experienced in technical support and process management across multiple industries, committed to delivering effective and resilient service.
Handled customer interactions in bilingual environments, addressing inquiries and technical issues.
Provided technical assistance related to customer service processes for multiple companies.
Conducted customer service in bilingual (likely Spanish and English) contexts, facilitating effective communication.
Demonstrated responsibility and resilience in high-volume customer service roles, maintaining effectiveness under pressure.
Quantica BPO
Bilingual agent, responsible for customer service and technical processes.
Foundever
Bilingual agent, responsible for customer service and technical processes.
Movate
Bilingual agent, responsible for customer service and technical processes.
Lean Solutions Group
Bilingual agent, responsible for customer service and technical processes.
Academic Bachelor's Degree
English certificate
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Managed technical and customer service processes across various companies, improving workflow efficiency.
