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Chat Quality Checker
Demonstrated experience with Data entry and administrative support.
Demonstrated experience with Email handling and written communication.
Demonstrated experience with Delivery reports and invoice preparation.
Demonstrated experience with Record accuracy and attention to detail.
Demonstrated experience with Following standard operating procedures (SOPs).
Chat Quality Checker open to new opportunities
Reviewed online chat interactions for quality and compliance with SOPs.. Checked communication quality and identified areas for improvement.. Provided feedback to help maintain work standards.. Monitored quality and adherence to team processes.
Managed social media accounts and helped create Zoom and Facebook events.. Handled email inquiries and performed data entry and administrative tasks.. Updated sales payroll information and supported routine administrative workflows.. Managed Google Calendar and helped keep schedules and information organized.
Maintained diaries, arranged appointments, and typed, prepared, and collated reports.. Answered calls, took messages, and handled correspondence.. Created delivery reports and invoices.. Supported product purchasing and import/export-related tasks.