Experienced BPO professional with strong leadership skills, proficient in customer support, team management, and operational coordination.
Extensive experience in customer support and troubleshooting within BPO settings
Led teams and managed personnel in high-pressure environments
Coordinated delivery, pickups, and operational tasks to enhance workflow efficiency
Handled sales activities and inventory management to optimize business processes
Managed multiple duties across administrative and operational domains
Teleperformance
Customer Service, Sales, Personnel Leader
ABC Ideas
Projet Coordination, Sales and Inventory, Accounting Assistant, Operational Assistant, Personnel Leader
Sutherland Global
Customer Service, Billing
Diploma
General Certificate of Secondary Education
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