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Jeffrey
Customer Service Professional with diverse experience in support and collections
Contacto
Competencias
Provided customer support and assistance across banking, technical, and collections sectors.
Supported clients using systems like LIVEPERSON, RTG & DGS, and IBM platforms.
Managed team operations at Bank of America for banking customer service assistance.
Utilized a range of software including Word, Excel, Power Point, Paint, Adobe Photoshop, and specialized systems such as IBM VM, CW Citrix, and ACSR.
Performed support and sales functions in roles such as Support Professional and Senior Line Associate.
Educacion
Idiomas
Resumen
Experienced professional with a broad background in customer service, technical support, and team management across multiple industries.
Logros Clave
- Managed customer service and technical support roles across multiple companies, demonstrating adaptability.
- Supervised teams as a Bank of America Team Manager, overseeing banking customer assistance operations.
- Handled multiple customer interaction systems including LIVEPERSON, RTG & DGS, and IBM platforms, enhancing skill diversity.