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James
Customer Account Manager with 3+ years in logistics and customer service
Contacto
Competencias
Handled customer account inquiries, fee explanations, and service requests.
Managed load information, vehicle swaps, and route adjustments within transportation operations.
Facilitated coordination between dispatch, drivers, and customers for smooth operations.
Handled booking requests and modifications for transportation tickets.
Educacion
Idiomas
Resumen
Dedicated customer account and logistics coordinator with experience in transportation management and client communication.
Logros Clave
- Managed customer accounts, ensuring clear communication regarding charges and fees
- Processed complex transportation requests including date and route modifications
- Facilitated load management and vehicle swapping to support logistics operations
Experiencia
Customer Account Manager
Customer Account management by letting Customers know what’s going on with charges, fees and all fly related., Processing request for changing departure and returning date, cancelations, changing departure or returning city all against ticket fare rules.