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Jael
Customer Service & Sales Specialist with 15 years in Call Center Industry
Video resume
Contacto
Competencias
Provided support and solutions to customer inquiries, ensuring high satisfaction in call center environments.
Engaged customers to promote products/services and retain clients through persuasive communication.
Facilitated communication between Spanish-speaking clients and companies, ensuring clear understanding.
Managed debt recovery processes effectively while maintaining customer rapport.
Performed various roles in remote settings, demonstrating flexibility and communication skills.
Resumen
Experienced call center professional with 15 years in customer service, sales, collections, retention, and language interpretation, offering remote support skills.
Logros Clave
- Performed diverse roles including customer service, sales, collections, retention, and Spanish interpretation over 15 years.
- Gained extensive experience in remote customer support and communication across multiple functions.
- Developed multilingual communication skills and adapted to various client needs.