Jacaria

Operations Dispatcher

Monitor up to 40 team members' daily activities. Dispatch requests from departments. Delegate additional duties to staff. Operate multi-line phone system and standard office equipment. Respond to emergency calls, alerts, and inquiries. Escalate and update leadership teams as needed. Liaison between staff and other departments

Dispatcher

Operations Supervisor

Dispatch drivers to customer sites, ensuring dispatching aligns with operational schedules and priorities.. Ensure daily logs are maintained and accurate, supporting team monitoring and compliance.. Serve as liaison between customers and management, facilitating communication and issue resolution.. Verify and deposit of cash and check payments.. Report any accidents, injuries, and incidents, contributing to emergency response protocols and incident reporting.. Resolve customer complaints related to service issues or delays, delegating follow-up tasks to appropriate team members.. Ensure compliance of safety regulations and company policies, supporting delegation and adherence to standards.. Perform administrative duties such as filing paperwork, updating databases, and preparing documents for management and staff to review, aiding in team coordination.

Customer Service Representative