Iván - Customer Service & IT Professional with 6+ years experience

Santo Domingo, Nacional, Dominican RepublicRemotoen

Managed and trained customer service team, improving customer satisfaction.

Developed proficiency in troubleshooting IT equipment and networking.

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Customer experience expert with over six years in customer service, IT, and sound engineering, based in Santo Domingo.

Certified Adobe audio engineer with experience in music production and mastering.

Customer ServiceAdvanced

Handled customer interactions via chat, email, SMS, and in person, ensuring quality service.

IT & NetworkingIntermediate

Performed equipment maintenance and troubleshooting, supporting IT infrastructure.

Sound EngineeringIntermediate

Worked with FL Studio and Ableton Live to mix, master, and produce music for clients.

Supervision & TrainingIntermediate

Supervised and trained customer service team members to enhance team performance.

Software DevelopmentBeginner

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