Motivated individual with experience in customer service, computer maintenance, and basic networking, seeking remote tech support roles.
Provided support and inquiries resolution in call center environments and technical support.
Started networking administration with Cisco, gaining foundational knowledge in network security and configuration.
Performed corrective and preventative maintenance on computers, including software installations.
Validated customer profiles for credit eligibility, supporting financial transactions.
Conduent Business Guatemala
Provided support to account executives and inside sales representatives, Handled inquiries regarding processing credit and investigating lost and damaged packages.
Que Facil Guatemala
Validated customer profiles to check qualification for credit, Assisted customers in making purchases once approved for credit.
One Link Guatemala
Performed corrective and preventative maintenance on computers, Performed software installations and provided customer service for technical issues.
Telecommunications Network and Security
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Proficient in Microsoft Office suite, Google Drive, and basic Cisco configuration.
