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Israel
Software Engineer with 5 years of experience in FinTech
Contacto
Competencias
Built scalable backend services with Java in fintech projects, ensuring high availability and performance.
Designed and optimized database schemas for transactional data, enhancing data retrieval efficiency.
Participated in sprints and stand-ups, contributed to continuous delivery and iterative project improvements.
Resolved complex technical challenges during system development and troubleshooting, ensuring robustness.
Managed code versioning, facilitated collaboration, and maintained codebases for multiple projects.
Educacion
Resumen
Proficient in developing high-performance financial applications with a strong focus on backend development, database management, and agile practices. Adept at delivering scalable solutions and collaborating across teams.
Logros Clave
- Led the development of a real-time transaction processing system handling over 1 million transactions daily.
- Improved system performance by optimizing code, reducing latency by 30%.
- Collaborated with cross-functional teams to launch a new mobile banking feature increasing user engagement.
Experiencia
Phone agent
Handled inbound and outbound customer calls professionally, resolving queries and providing product information efficiently., Demonstrated excellent communication skills in English to cater to a diverse client base.
English as a Second Language Teacher
Developed and delivered engaging English lessons to students at varying proficiency levels, focusing on speaking, listening, reading, and writing skills., Created customized lesson plans incorporating communicative and task-based language teaching methodologies to meet diverse learner needs., Facilitated interactive online and in-person classes, utilizing multimedia resources to support language learning in a remote environment.
BDC Representative
Utilized CRM software to track customer interactions, generate reports, and maintain up-to-date client information., Managed and nurtured relationships with potential and existing clients to promote business growth and customer retention., Conducted outreach via phone and email to qualify leads and schedule appointments for sales representatives.
Collections agent
Managed collections calls with professionalism, effectively negotiating payment plans while maintaining customer goodwill.
English-Spanish Interpreter
Provided real-time English-Spanish interpretation services during phone calls, ensuring clear and accurate communication between parties., Collaborated with cross-cultural teams remotely to support bilingual communication needs and translation requirements.