Experienced remote logistics professional skilled in dispatch coordination, route optimization, and client communication. Proven ability to enhance operational efficiency in fast-paced transportation environments.
Orchestrated dispatch schedules and route planning to optimize transportation workflows.
Provided real-time updates and resolved issues effectively through remote communication channels.
Handled dispatch functions from a remote setup, ensuring operational continuity and efficiency.
Monitored safety protocols and incident reports to maintain compliance with regulations.
Teleperformance
Average quality assurance score of 93, Average time of 6 minutes per call, Back-to-back calls at rush hours, Locating vehicles using company software, Dispatching AAA services to stranded vehicles, Multitasking
Family business
Balbina restaurant
Culinary arts