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Isidro

Remote Dispatcher with 5 years of logistics experience

Video resume

Remote Dispatcher
Video for the remote dispatcher position

Contact

Culiacán, Sinaloa, Mexico
Open to remote
Available on CazVid
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Competencies

Logistics CoordinationAdvanced

Orchestrated dispatch schedules and route planning to optimize transportation workflows.

Customer CommunicationAdvanced

Provided real-time updates and resolved issues effectively through remote communication channels.

Remote Operations ManagementIntermediate

Handled dispatch functions from a remote setup, ensuring operational continuity and efficiency.

Incident & Compliance MonitoringIntermediate

Monitored safety protocols and incident reports to maintain compliance with regulations.

Education

Culinary arts
Durango autonomous university
Completed 2020

Summary

Experienced remote logistics professional skilled in dispatch coordination, route optimization, and client communication. Proven ability to enhance operational efficiency in fast-paced transportation environments.

Key Achievements

  • Coordinated and managed dispatch operations remotely for transportation companies in Sinaloa, ensuring timely deliveries.
  • Developed efficient routing plans that improved delivery times and reduced operational costs.
  • Maintained accurate communication with drivers and clients, ensuring safety compliance and customer satisfaction.

Experience

phone agent

Teleperformance
February 2022 - March 2023

Average quality assurance score of 93, Average time of 6 minutes per call, Back-to-back calls at rush hours, Locating vehicles using company software, Dispatching AAA services to stranded vehicles, Multitasking

Family business
November 2024

Server

Balbina restaurant
April 2023 - November 2024

Skills

Logistics CoordinationCustomer CommunicationRemote Operations ManagementIncident & Compliance Monitoring
Published on CazVid - May 17, 2026
Contact Isidro