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Isabelle

Data Analyst with 4 years of experience in business intelligence

Contacto

Cartagena, Bolívar, Colombia
Disponible en CazVid
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Competencias

Data AnalysisAvanzado

Utilized statistical techniques and tools like SQL and Excel to interpret complex datasets.

Business Intelligence ToolsIntermedio

Created dashboards and reports using BI platforms such as Tableau and Power BI.

Data AutomationIntermedio

Developed scripts in Python to automate data collection and cleaning tasks.

Cross-Functional CollaborationAvanzado

Worked with marketing, sales, and IT teams to identify data needs and deliver actionable insights.

SQL Database ManagementIntermedio

Designed queries to extract and manipulate data from relational databases.

Educacion

SENA institute
2020
Eucaristico Ntra Sra del Carmen
Completed 2014
Business Management
Universidad de Cartagena
Completed 2022

Resumen

Detail-oriented data analyst with 4 years of experience supporting data-driven decision-making in business contexts.

Logros Clave

  • Developed and maintained dashboards for sales and marketing teams, improving decision-making efficiency
  • Automated data collection processes, reducing manual effort by 30 hours per month
  • Collaborated with cross-functional teams to configure reporting tools tailored to departmental needs

Experiencia

Part Time Integrated Agent

American Airlines
March 2021 - May 2021

Customer Service Skills, Check in and gate area, Logistic, Administrative and software skills.

Administrative Assistant

Seguridad Privada Alfa S.A.S
Jan 2018 - Dec 2018

Customer Reception, Human resources procedure (Recruiting and Selection), Preparation of weekly reports., Social media/management.

Interpreter / Translator

Duke's Fotografía
2019 - 2021

Customer Service, Translate information, Verify payments about the photos services.

Logistics and Technical Support

RAM BPO
08/2022 - 05/2024

Customer/Support Service, Logistics and Supply chain, Interpreter/Translator and Microsoft Office, Magaya Software knowledge.

Bilingual Customer Service Agent

Teleperformance
11/2020 - 03/2021

Customer Service, Interpreter/Translator and Microsoft Office, Software knowledge.

Bilingual Customer Service Agent

Teleperformance
09/2021 - 11/2022

Customer Service, Interpreter/Translator and Microsoft Office, Software knowledge.

Logistics Coordinator/Admin Assistant

Lean Group
2024 - Present

Customer/Support Service, Logistics and Supply chain, Interpreter/Translator and Microsoft Office, Administrative task (Manage Calendar, meetings, contact clients, etc)

Habilidades

Data AnalysisBusiness Intelligence ToolsData AutomationCross-Functional CollaborationSQL Database Management
Publicado en CazVid - 17 may 2026
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