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Heydy
Video resume
Contacto
Competencias
Proficient in Fast Learner for soft skills tasks
Proficient in Communication Skills for soft skills tasks
Proficient in Adaptability for soft skills tasks
Proficient in Focused for soft skills tasks
Proficient in Conflict solving through dialogue for soft skills tasks
Educacion
Idiomas
Resumen
Professional profile
Experiencia
Administrative Assistant
Management of financial information. Making reports on reservations and sales of travel services. Management of sensitive information corresponding to banks and other entities. Analysis of reservations and sales delivered directly to the CEO of the company. Access to platforms cruise and sales. Assertive communication in English and Spanish
Customer Service Representative
Internal and external customer service of the US cargo transportation platform. Support in the loading and unloading process. Verification of its status and confirmation of the assigned driver's data. Provision of the service in English
Customer Service Representative
Internal and external customer service of a US financial institution. Clarification of account statements and other requests for banking services. Provision of the service in English
Interpreter / Translator
English - Spanish Translation / Interpreter Service to Latin people. Assistance and accompaniment at Medical Dr Appointments. Errands and document filling -Issuing
Volunteer
Voluntary assistance program for foreigner resident women of diverse nationalities. Childcare. Children clothing and toys donation work. Team talks about intercultural experience of motherhood
Administrative Assistant
Customer service (both internal and external). Class scheduling and management by email and phone communication
Administrative Assistant
Entering relevant information about patient medical records and billing for Healthcare / Insurance Companies. Database management and its related applications
Financial Dept. Assistant
In person customer service - information in facilities. Problem solving to customer requests both served through digital platforms and in person. Management of the institution ́s financial information
Habilidades
Transcripcion del Video
Virtual Assistant
I'm Haiti Cadena. I'm an administrative assistant with extensive customer service experience. Strong interpersonal skills and teaming collaboration, expertise in Microsoft Office and Document Management. Proficient in English and Spanish Enhancing Communication.