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Herberth

Counter Agent

Video currículum

Comercial and Customer service excutive
I have the ability to talk with customer, solve problems, even makes sales infact I was doing that for several years in Spanish lenguaje, I learned first of all to listen to client and then give next step.nCurrently I can understand some of the most important positions of the company are Customer service because it's the face of the company.

Contacto

Alajuela, Alajuela Province, Costa Rica
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceExpert

Handled customer inquiries, resolved issues, and maintained client satisfaction.

Problem SolvingAdvanced

Addressed complex customer complaints and provided effective solutions.

SalesIntermediate

Engaged in selling products and services, emphasizing listening to customer needs.

Communication SkillsAdvanced

Utilized active listening and clear communication in both Spanish and English.

Educación

Technical Diploma in Business and Customer Service
Colegio Carlos Luis Fallas Sibaja
Completed May 2025
English Conversation Course
Institute Jiménez, Alajuela
Nov 2016
High School Diploma
Institute Jiménez, Alajuela
Aug 2016
Computer Skills – MS Office
Institute Jiménez, Alajuela
May 2015

Resumen

Experienced customer service executive with over 13 years of proficiency in client interaction, problem resolution, and sales, primarily in Spanish.

Logros Clave

  • Accumulated 13 years of experience in customer service and sales
  • Developed skills in handling negative situations and problem-solving
  • Gained bilingual communication abilities in Spanish and English

Experiencia

Counter Agent

With-U Rent a Car
Nov 2024 - Apr 2025

Assisted international clients in both English and Spanish., Handled vehicle check-in/check-out, contracts, and customer inquiries., Ensured customer satisfaction and solved last-minute service issues.

Call Center Agent

Imnovacons
March 2022

Managed customer service calls and product support., Provided quick solutions with professionalism and clarity.

Route Driver Manager

Comercios del Barreal
Apr 2017 - May 2021

Supervised daily delivery operations and coordinated logistics routes., Maintained contact with clients, handled complaints, and improved delivery efficiency.

Administrator

Funeraria Dios Con Nosotros
Feb 2015 - 2017

Oversaw administrative and financial operations., Provided direct customer service during sensitive situations., Managed staff schedules and service quality.

Habilidades

Customer ServiceProblem SolvingSalesCommunication Skills
Publicado en CazVid - 3 jul 2025
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