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Dispatcher with 5+ years in customer service and sales management
Directed and managed customer service teams ensuring customer satisfaction.
Handled sourcing, cold calling, and appointment setting for B2B and B2C clients.
Supervised office operations and coordinated communication with clients and partners.
Sourced potential clients and set appointments via cold calling and outreach.
Experienced in customer service, sales, and office management with a focus on cross-border operations.