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Henry
Technical Support Specialist Lv3
Contacto
Competencias
Demonstrated experience with Azure Backup.
Demonstrated experience with Site Recovery.
Demonstrated experience with Server Backup troubleshooting.
Demonstrated experience with iCloud.
Demonstrated experience with Site Virtualization using VMWare and Hyper-V.
Educación
Idiomas
Resumen
Technical Support Specialist Lv3 open to new opportunities
Experiencia
Client Services | Credit One Bank Credit Card Collection
Served as a Credit Collection Agent Directly for Credit One Bank.. Provided English and Spanish support negotiation for all stages.
Sr. Microsoft Azure Backup & Recovery Services Engineer
Served as a Senior Technical Support Engineer (S3), providing advanced troubleshooting, mentoring, and escalation support for complex technical issues.. Collaborated with cross-functional teams to improve support operations, deliver internal training, and maintain lab environments.