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Helen

Customer Service Specialist with strong problem-solving skills in client support

Video resume

Asistente Virtual
Aplicación

Contacto

Santo Domingo, Nacional, Dominican Republic
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Expertise in addressing customer concerns, providing solutions, and ensuring customer satisfaction.

Problem-solvingAdvanced

Ability to troubleshoot issues rapidly and effectively using appropriate tools.

Technical SkillsIntermediate

Proficiency with technology relevant to customer support and troubleshooting.

CommunicationAdvanced

Clear and professional communication of complex information to diverse customers.

AdaptabilityIntermediate

Ability to adapt to new tools and environments quickly and efficiently.

Educacion

Technical High School Degree
Instituto Politécnico Pilar Constanzo
Completed 2023

Resumen

Dedicated customer support specialist with experience in resolving customer issues and providing tailored solutions, skilled in technical troubleshooting and communication.

Logros Clave

  • Resolved customer issues efficiently through chat support at Alorica
  • Provided comprehensive solutions tailored to customer needs
  • Maintained clear communication around billing, products, and services

Experiencia

Customer Service Representative

Alorica
May 2024 - Current

Resolving and addressing customer concerns or issues via chat., Providing customers with a total solution according to their needs., Utilizing appropriate troubleshooting tools when necessary., Providing clear explanations of billing, products, and services.

Habilidades

Customer ServiceProblem-solvingTechnical SkillsCommunicationAdaptability
Publicado en CazVid - 3 jul 2025
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