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Heather

Permanent Building Substitute Teacher

Contacto

East Northport, New York, United States
Disponible en CazVid
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Competencias

Front-facing customer serviceAdvanced

Demonstrated experience with Front-facing customer service.

Professional phone etiquetteAdvanced

Demonstrated experience with Professional phone etiquette.

Calendar managementAdvanced

Demonstrated experience with Calendar management.

Mail handlingAdvanced

Demonstrated experience with Mail handling.

Microsoft Office SuiteAdvanced

Demonstrated experience with Microsoft Office Suite.

Educación

Master of Science, Adolescent Education
SUNY Plattsburgh
Completed 2024
Bachelor of Arts, English
SUNY Plattsburgh
Completed 2024

Resumen

Professional profile

Experiencia

Permanent Building Substitute Teacher

Half Hollow Hills School District
Jun 2024 - Present

Serve as a consistent, professional point of contact across school buildings, greeting and assisting staff, students, and visitors while adapting quickly to new environments and expectations.. Manage day-to-day scheduling and classroom logistics, prioritizing multiple tasks and shifting demands while maintaining order and professionalism.. Partner with teachers, administrators, and support staff to communicate updates, gather information, and maintain consistency across daily operations.

Independent Contractor

Self-Employed
Jun 2023 - Present

Communicate directly with clients to understand needs and deliver clear, organized documentation, guides, and materials.. Maintain organized documentation systems and manage project timelines and deliverables with strong attention to detail.. Apply quality-assurance review to ensure accuracy and professionalism in all client-facing materials.

Instructional Support Specialist / Outreach Representative

Margot Tutoring/Enterprises
Jun 2024 - Present

Act as a primary point of contact for families and community partners, handling inquiries, scheduling, and enrollment coordination.. Build and maintain records and progress-tracking documentation, ensuring accuracy and confidentiality of sensitive information.. Coordinate outreach communications and support administrative needs across the program.

Instructor

Northport-East Northport Summer Recreational Program
Jun 2024 - Aug 2024

Managed daily logistics and communication for cohorts of 60–80 participants, requiring strong organization and the ability to multi-task under time pressure.. Trained and coached staff on procedures, documenting workflows to ensure consistent, professional program delivery.

Group Leader

YMCA
Jun 2021 - Jun 2024

Maintained program documentation, including attendance and incident-reporting systems, ensuring compliance with organizational and safety standards.. Produced schedules and staff/family communications, serving as a reliable point of contact and coordinating logistics across the program.

Habilidades

Front-facing customer serviceProfessional phone etiquetteCalendar managementMail handlingMicrosoft Office Suite
Publicado en CazVid - 29 sept 2026
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