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Guillermo
Customer Service & Safety Professional with 6+ years of hospitality experience
Video resume
Contacto
Competencias
Delivered high-quality service to airline passengers and cruise visitors, ensuring comfort and safety.
Managed passenger safety protocols and emergency procedures on flights and in port operations.
Acted as translator and support staff, facilitating communication among visitors, authorities, and cruise staff.
Assisted with boarding procedures, baggage checks, tours, and shuttle coordination in port environments.
Utilized various software tools and route programs to support operational tasks.
Educacion
Idiomas
Resumen
Dedicated professional with over 6 years in hospitality, airline, and port support roles, specializing in safety, communication, and passenger service.
Logros Clave
- Provided exceptional passenger service ensuring guest satisfaction at Copa Airlines
- Conducted safety management on board, including passenger demonstrations and emergency procedures
- Facilitated communication and support roles for cruise visitors at Panama Ports Company
Experiencia
Flight Attendance
Exceptional and quality service to satisfy passengers expectations., Optimal safety management on board to meet all emergencies protocols., Main cabin safety passengers demonstrations devices and emergencies doors briefings., Service on board and special categorized attentions., Doors and...
Translator/Cruise support
Communications, translations among visitors, local authorities and cruise officers., Addressing and guiding local tours and city information., Shuttle bus and boarding procedures support., Guest list, safety and baggage check.