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Guadalupe
Customer Service Professional with 5+ years of retail and hospitality experience
Contacto
Competencias
Provided dedicated customer service across multiple roles, addressing inquiries and resolving issues.
Handled daily cash register functions including balancing, processing payments, and managing cash flow.
Managed inventory levels, stocked shelves, and assisted with product displays.
Created work schedules and provided staff guidance during shifts.
Communicated effectively with customers and team members in retail and call center settings.
Educacion
Resumen
Dedicated professional with over 5 years of experience in retail, hospitality, and call center environments, specializing in customer interactions, cash handling, and team collaboration.
Logros Clave
- Gained experience in various cashier roles, handling payments, inventory, and customer inquiries
- Supervised staff scheduling, inventory management, and customer service at Party City
- Provided customer support, bill explanations, and promotional communications at Alorica
Experiencia
Cashier and Retailer
Received payment by cash, credit cards, and automatic debits., Maintained a clean and orderly check out area and performed other general cleaning duties such as mopping floors and emptying trashcans., Balanced cash register at the beginning and end of the day., Helped customers on the floor to make...
Cashier
Handled the cash register., Solved billing problems and handled customers’ inquiries., Took delivery orders., Responsible for backup inventory and shelf stocking.
Cashier- supervisor
Made schedules for workers, Made sure everyone knew what they had to be doing, Responsible for the cash in the register, Helped out customers with any special request they wanted to make at the store, Handled inventory for the store
Telephonic agent
Responsible for answering calls, Explaining bills to the customer, Calling customers to let them know their bill is ready, Returning rebates applying promotions, Letting customers know if new promotions were available
Barista/Cashier
Make coffee / serve pastry / make cheese board, Charge for the food or beverage customer asked for/give and take money, Make sure we had enough inventory, Open/closing shifts, Made sure the shop was clean at all times, Prepare on the go food