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Gracia
Medical Interpreter with 3+ years of multilingual healthcare support
Contacto
Competencias
Provided precise interpretation services in healthcare settings, ensuring clear communication.
Resolved customer inquiries efficiently, monitored service quality, and improved performance through feedback.
Produced promotional videos and social media content to enhance brand visibility and engagement.
Managed sales processes and client relationships in real estate and electronics sectors.
Utilized digital tools for management, multitasking, and detailed planning across roles.
Educacion
Resumen
Experienced in medical interpretation, customer service, marketing, and real estate. Skilled in communication, content creation, and client relations, with a proven ability to adapt and excel across sectors.
Logros Clave
- Facilitated accurate communication between healthcare providers and patients, ensuring comprehension and better healthcare outcomes.
- Demonstrated expertise in medical terminology and cultural nuances, contributing to effective patient-provider interactions.
- Managed diverse responsibilities across roles in customer service, marketing, and real estate, showcasing versatile skill application.
Experiencia
MEDICAL INTREPRETER
Facilitated clear and accurate communication between healthcare providers and patients by delivering precise medical interpretation services., Demonstrated expertise in medical terminology and cultural nuances to ensure effective patient-provider interactions and enhance healthcare outcomes.
CUSTOMER SERVICE AGENT & QA
Provided customer and driver assistance, ensuring timely and effective resolution inquiries., Monitored routed and provided real-time support to drivers., Delivered high-quality service aligned with key performance indicators (AHT, CSAT, FCR)., Listened to recorded calls and evaluated agent...
MARKETING AGENT
Responsible for preparing invoices for key clients and corporate accounts, managing the sale of electronic devices, and conducting on-site Company visits to ensure that all equipment and services were functioning properly.
REAL STATE ADVISOR
Responsible for identifying and connecting with potential clients seeking houses, apartments, commercial spaces, and other types of properties., Creation of promotional videos and marketing content to increase visibility and attract new clients.