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G

Gonzalo

Customer Service & Sales Professional with 10+ years in Education, Healthcare, and Media

Contacto

Lima, Lima Province, Peru
Disponible en CazVid
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Competencias

Customer ServiceAvanzado

Extensive experience in customer support, client loyalty, and support via multiple data systems.

Sales ManagementIntermedio

Handled sales of educational programs, cellphones, and plans, managing client portfolios and sales strategies.

Translation & InterpretationAvanzado

Provided interpretation and translation services for medical, legal, and insurance sectors for American clients.

Teaching & EducationIntermedio

Taught elementary mathematics, creating engaging lesson plans and fostering student understanding.

Media & JournalismPrincipiante

Conducted interviews and represented media outlets as a journalist, gaining experience in media presentation.

Educacion

School of Systems Engineering
Universidad Cesar Vallejo Ate
Completed 2017
Faculty of Communication Sciences, Tourism, and Psychology
Universidad San Martín de Porres
Completed 2020

Idiomas

EnglishAdvanced
Spanish

Resumen

Experienced professional with a strong background in customer service, sales, interpretation, and education, adept at transitioning across sectors and delivering excellent support.

Logros Clave

  • Managed client portfolios and sales strategies across educational and telecommunications sectors, demonstrating adaptability.
  • Provided interpretation and translation in medical and legal contexts for American clients, ensuring clear communication.
  • Taught elementary mathematics, developing curriculum delivery skills and engaging young learners effectively.

Experiencia

Recruiter/Receptionist

My Little College
January 2016 - February 2016

Experience in customer service, reception, and recruiting new clients.

Mathematics Teacher

My Little College
March 2016 - July 2016

Mathematics teacher for elementary students., Experience in teaching children.

Waiter, bartender, and kitchen helper

GML Buffets
July 2016 - December 2020

Experience in food preparation, service, and replenishment., Customer service, etiquette, and formal presentation.

Sales Manager

NET AXXES SAC
December 2019 - March 2020

Sales management of cellphones equipment and plans in pre and postpaid.

Reporter

SUMAC TV
October 2020 - February 2021

Experience in journalism, interviews, and journalistic representation for a media outlet.

Sales Consultant

Edulab Educational Consortium
July 2021 - October 2021

Sales management of educational programs, client portfolio management, and intermediate office skills.

Customer Service Representative

Webhelp
November 2022 - July 2023

Customer service in English, using soft skills to build customer loyalty and provide support with products and commerce.

Interpreter

Bilingual SAC
September 2023 - March 2024

Interpretation and translation service for American clients regarding car insurances, medical meetings, legal meetings.

Costumer Service Expert

Teleperformance SAC
August 2024 - February 2025

Customer service in English for the American medical sector, using multiple data management systems.

Bilingual medical interpreter

Konnect CX
April 2025 - August 2025

Interpretation and translation service for American clients in medical fields.

Habilidades

Customer ServiceSales ManagementTranslation & InterpretationTeaching & EducationMedia & Journalism
Publicado en CazVid - 17 may 2026
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