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Customer Service & Wagering Clerk with diverse experience in gaming and finance
Provided customer support and managed wagering activities at sportsbooks and service centers.
Analyzed data for dealer socket operations and fraud detection at financial institutions.
Utilized programming languages like Delphi, C, C++, Java, and scripting for web and software tasks.
Completed certifications in frontend web development and full stack fundamentals.
Demonstrated strong communication abilities through customer service and video presentation.
Giancarlo has a broad background in customer service, wagering, data analysis, and IT certifications, with experience across gaming and financial sectors.