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Gabriela

Customer Service & Marketing Professional with 6+ years of experience in hospitality and entrepreneurship

Video resume

GabrielaC.V.
País: Ecuador nEdad: 34 años nEstado Civil: Casada nnProfesión: n- Ing. Marketing n- Chef Pastelera nnExperiencia: nn- Gerente Propietaria nDesde el 2018 al presente nEmprendimiento de Repostería n* Servicio al cliente n* Manejo de Redes sociales n* Ventas n* Servicio Post Venta nn- Asesor de Servicio al cliente mediante call center nEmpresa Touwolf (año 2017 ) n* Manejo de la Plataforma Cuballama n* Servicio al cliente mediante llamadas y chats en línea n* Telemercadeo n

Contacto

Quito, Pichincha, Ecuador
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Competencias

Customer ServiceAvanzado

Extensive experience handling client inquiries, support, and relationship management in various settings

Social Media ManagementIntermedio

Managed social media platforms to promote business and engage clients in the bakery enterprise

Sales & MarketingIntermedio

Conducted sales activities and marketing strategies for her own bakery business and customer support roles

Communication SkillsAvanzado

Demonstrates strong verbal and written communication skills through customer interactions and business management

Platform ManagementIntermedio

Experienced in handling online platforms such as Cuballama for customer service and telemarketing

Resumen

Gabriela Nazareno-Mera is a dedicated professional with over 6 years of experience in customer service, sales, and digital marketing, owning a bakery and working in call center environments.

Logros Clave

  • Managed a successful bakery business since 2018, overseeing customer service, social media, sales, and post-sale support
  • Provided customer service via call center at Touwolf, handling calls and chats with platform expertise
  • Developed diverse skills including sales, digital marketing, and client relationship management across different roles

Habilidades

Customer ServiceSocial Media ManagementSales & MarketingCommunication SkillsPlatform Management
Publicado en CazVid - 3 jul 2025
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