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Francis
Software Engineer with 5 years of expertise in full-stack development
Contacto
Competencias
Utilized extensively in front-end and back-end development, including frameworks like React and Node.js.
Designed, optimized, and maintained SQL and NoSQL databases for scalable applications.
Participated in sprint planning, daily stand-ups, and retrospectives to streamline project delivery.
Deployed and managed applications on AWS and Azure platforms, ensuring high availability and security.
Educacion
Resumen
Experienced software engineer specializing in building scalable web applications, leading cross-functional teams, and implementing best practices in agile environments. Adept at using modern frameworks and cloud platforms to deliver impactful solutions.
Logros Clave
- Led the development of a customer portal that increased user engagement by 30%.
- Streamlined code review process, reducing deployment delays by 20%.
- Contributed to multiple cross-functional projects, demonstrating adaptability and technical proficiency.
Experiencia
Pre-sales / Systems / Support
Configuration and maintenance of computer equipment, servers, and telecommunications., Pre-sales support, client visits in collaboration with the commercial area., Design, quoting, and implementation of technology solutions for end customers., Quoting and procurement of computer equipment and technology.
IT Project Management – Pre-sales / Systems / IT
Pre-sales support, client visits in collaboration with the commercial area for the design, quoting, and implementation of technology solutions for end customers.
Pre-sales – Networking / IT
Development and support for Telecommunications projects regarding Internet, Telephony, and IT Security solutions., Network diagrams for fiber optic implementations using Cisco and Planet equipment., IT Security networks with Fortinet, and Analog, Digital, and IP Telephone Exchanges.
Tier 2 Analyst – IT Operations
Development and implementation of IT projects., Administration of Cisco Call Manager, Lotus terminal configuration, and Active Directory policy application., Support for SAP and Cisco Wireless LAN Controller., Inventory management and CRM incident handling applying ITIL best practices.
Systems Administration – Telecommunications Supervision
Personnel supervision and administration, including scheduling, recruitment, payroll, and MOF development., Acquisition of potential clients and management of telemarketing campaigns targeting the US Latino market.
Network Analyst Tier 1 & Tier 2 – Telecommunications
Resolution of Tier 1 and Tier 2 voice faults., Programming of Nortel digital and analog routers., International fault verification using CRM Remedy, Clarify, and Expedio ticket tracking., Coordination of remote technicians in Europe.
Technical Area (Various Specialties) – Telecommunications
L1 and L2 Telecommunications support., Help Desk solutions, data recovery, and installation of Linux (CentOS/Elastix)., Troubleshooting for networks, switches, wireless access points, and radio links between offices.