Florencia - Logistics Specialist at Crowley Shared Services

Skilled in conveying information clearly and effectively across diverse teams and clients.

Experienced in collaborating with cross-functional teams to achieve common objectives.

Meticulous in verifying documentation and processing information to ensure accuracy.

Capable of prioritizing tasks efficiently to meet deadlines in fast-paced environments.

Verify information submitted to ensure documentation and bill of lading process flows according to standards.. Generate reports.. Collaborate with sales, finance, logistics, teams to support customer needs.. Receive, consolidate documents and customer information.

Managed calendars, scheduled appointments, and coordinated meetings and events.. Handled incoming and outgoing correspondence, including phone calls, emails, and mail distribution.. Arranged travel logistics including flights, accommodations, and transportation, managed expense reports and reimbursements.. Prepared reports, meeting minutes, presentations, and internal communications.

Assisted customers in understanding the benefits and limitations of their dental insurance policies.. Guided customers through the claims process, explaining how claims were processed and offering instructions on how to submit claims.. Provided support to dental offices inquiring about claim payments and policy benefits, ensuring clear communication and resolution.