This is my profileContact via CazVidFlorencia
Logistics Specialist at Crowley Shared Services
Contact
Competencies
Skilled in conveying information clearly and effectively across diverse teams and clients.
Experienced in collaborating with cross-functional teams to achieve common objectives.
Meticulous in verifying documentation and processing information to ensure accuracy.
Capable of prioritizing tasks efficiently to meet deadlines in fast-paced environments.
Education
Languages
Summary
Dedicated professional with expertise in logistics, customer service, and administration. Proven ability to streamline processes, support teams, and enhance client satisfaction. Bilingual with a Master's degree, committed to continuous improvement.
Key Achievements
- Ensured compliance with documentation and bill of lading standards, reducing errors and delays.
- Generated reports that improved operational visibility and decision-making.
- Collaborated effectively across sales, finance, and logistics teams to support customer needs.
Experience
LOGISTICS SPECIALIST, CUSTOMER OPERATION
Verify information submitted to ensure documentation and bill of lading process flows according to standards.. Generate reports.. Collaborate with sales, finance, logistics, teams to support customer needs.. Receive, consolidate documents and customer information.
ADMINISTRATIVE ASSISTANT
Managed calendars, scheduled appointments, and coordinated meetings and events.. Handled incoming and outgoing correspondence, including phone calls, emails, and mail distribution.. Arranged travel logistics including flights, accommodations, and transportation, managed expense reports and reimbursements.. Prepared reports, meeting minutes, presentations, and internal communications.
CUSTOMER SERVICE REPRESENTATIVE
Assisted customers in understanding the benefits and limitations of their dental insurance policies.. Guided customers through the claims process, explaining how claims were processed and offering instructions on how to submit claims.. Provided support to dental offices inquiring about claim payments and policy benefits, ensuring clear communication and resolution.