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Eve
Customer service advisor
Contacto
Competencias
Demonstrated experience with Customer Service & Public Relations.
Demonstrated experience with Team Leadership & Staff Supervision.
Demonstrated experience with Conflict Management & Problem Solving.
Demonstrated experience with Excellent Communication Skills.
Demonstrated experience with Time Management & Organisation.
Educación
Resumen
Customer service advisor open to new opportunities
Experiencia
Career Break (Health & Wellbeing)
Took a planned break to focus on health and wellbeing. Now fully recovered, motivated, and ready to return to work.
Bar Supervisor
Supervised day-to-day bar operations in a high-volume environment. Delivered excellent customer service and resolved complaints professionally. Trained, supported, and supervised team members. Managed stock control, cash handling, and tills. Ensured compliance with licensing laws and health & safety regulations
Head Door Supervisor
Maintained safety and security of customers and venue. Managed queues and crowd control effectively. Handled high-risk situations calmly and professionally. Liaised with police and emergency services when required. Provided first aid assistance when necessary
Security Operative
Key holder responsible for opening and securing premises. Conducted fire safety checks and supported evacuation procedures. Completed incident reports and maintained accurate records. Responded to incidents via radio communication. Carried out patrols and managed trespassing incidents. Delivered consistent customer service to staff and visitors
Security Officer
Conducted internal and external patrols. Monitored CCTV systems. Managed behaviour and ensured a safe environment. Secured buildings and supported staff and visitors
Play Worker
Supervised and cared for children aged 4–11. Planned and delivered engaging activities. Maintained communication with parents and staff