Este perfil está escrito en inglés
Demonstrated experience with Scheduling.
Demonstrated experience with Multi-Line Phone Systems.
Demonstrated experience with Document Proofreading.
Demonstrated experience with Conflict Resolution.
Demonstrated experience with Customer & Client Relations.
Professional profile
Manage high-volume multi-line phone system, handling reservations, inquiries, and service requests with professionalism and efficiency. Coordinate daily scheduling and staffing to ensure smooth operations and consistent customer service. Maintain inventory records, place vendor orders, and communicate with suppliers to ensure timely stock availability. Review and proofread menus and internal communications for accuracy prior to distribution. Assist with planning and coordinating special events, including setup, reservations, and logistics. Resolve customer concerns promptly and professionally, utilizing strong communication and conflict resolution skills to maintain positive relationships. Support team members through training, clear communication, and day-to-day operational guidance. Ensure compliance with company policies and health regulations while maintaining high service standards. Manage multiple priorities in a fast-paced environment while maintaining organization and professionalism