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Ethan

Customer Service & Hospitality Professional with 5+ years of experience

Contacto

San José, San José, Costa Rica
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Competencias

Customer ServiceExpert

Delivered excellent customer care, handled inquiries, and maintained high satisfaction levels.

LeadershipIntermediate

Assisted in team coordination and oversaw daily tasks to ensure operational efficiency.

Problem SolvingIntermediate

Resolved customer issues and optimized reservation processes to enhance guest experiences.

TeamworkAdvanced

Collaborated effectively with colleagues to deliver seamless service and operational goals.

Food & Beverage PreparationIntermediate

Prepared drinks and food items accurately, adhering to established recipes and standards.

Educacion

Graduado de noveno año
Liceo de Atenas
Completed 09/2024

Idiomas

Españolnativo
Inglésintermedio
Francésintermedio

Resumen

Dedicated professional with over 5 years in customer-focused roles within hospitality and food service industries. Skilled in guest relations, service management, and team collaboration, committed to delivering quality experiences.

Logros Clave

  • Provided exceptional customer service and managed transactions efficiently at Crema y Nata.
  • Prepared beverages and foods following established recipes, maintaining quality standards.
  • Managed guest services and platform presence, ensuring smooth reservation coordination at KOKKOA LODGE.

Experiencia

Salonero

Crema y Nata (Cafetería)
01/2025 - 05/2025

Brindé un servicio al cliente excepcional y gestioné eficientemente las transacciones en caja., Elaboré bebidas y preparé alimentos según las recetas establecidas., Mantuve los estándares de limpieza y organización en el área de trabajo.

Asistente

KOKKOA LODGE
12/2022 - Presente

Gestioné la atención al cliente y optimicé la presencia en la plataforma AIRBNB., Asistí en la coordinación de reservaciones, garantizando una experiencia fluida para los huéspedes.

Habilidades

Customer ServiceLeadershipProblem SolvingTeamworkFood & Beverage Preparation
Publicado en CazVid - 17 may 2026
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