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Estefania
Agente de Servicio- Call Center
Contacto
Competencias
Provided attentive service and resolved conflicts in call center and reception environments.
Managed appointment scheduling, file organization, and document processing in administrative roles.
Demonstrated excellent verbal communication and interpersonal skills across roles.
Utilized office software for document management, scheduling, and record keeping.
Supported team tasks, handled materials, and maintained punctuality in diverse administrative settings.
Educación
Idiomas
Resumen
Experienced in customer service, appointment scheduling, and document management within call center, healthcare, and administrative roles. Skilled in conflict resolution, communication, and office tools, committed to efficient service delivery and teamwork.
Logros Clave
- Managed reservations and reprogramming for multiple clients in call center and healthcare settings.
- Handled customer service tasks including front-desk operations, cash management, and file organization.
- Supported material delivery and document handling across various administrative roles.
Experiencia
AGENTE DE SERVICIO- CALL CENTER
Atención al comensal, call center, Agendamiento y reprogramación de reservas
RECEPCIONISTA
Atención al publico, manejo de caja, Agendamiento y reprogramación de citas, Manejo de archivo e historias clínicas
AUX. ADMINISTRATIVO
Despecho y entrega de material, atención al cliente, manejo de documentos, Manejo de archivo, Manejo de personal