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Esteban

Recruiter with 5+ years in transportation and insurance industries

Contacto

Armenia, Sonsonate Department, El Salvador
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Competencias

Candidate SourcingAdvanced

Utilized social media, referrals, and outreach strategies to attract qualified candidates.

InterviewingIntermediate

Conducted candidate interviews, assessing qualifications and cultural fit for Uber driver roles.

OnboardingIntermediate

Guided new hires through the onboarding process to ensure smooth integration into the company.

Customer Support & Claims ProcessingIntermediate

Managed customer inquiries and claims for furniture insurance, ensuring efficient resolutions.

Technical Skills: ExcelBeginner

Used Excel for tracking recruitment metrics and managing data related to customer claims.

Educación

High School
INEM JOSE CELESTINO MUTIS
Bachelor of Modern Languages
UNIVERSITY OF QUINDIO

Idiomas

EnglishIntermediate

Resumen

Experienced recruiter and customer service professional with a proven track record in transportation and insurance industries.

Logros Clave

  • Led recruitment for Uber Black drivers at Teleperformance, developing a robust candidate pipeline.
  • Managed end-to-end hiring processes, from sourcing through onboarding, optimizing candidate experience.
  • Provided customer support and claims processing for furniture insurance, maintaining high satisfaction.

Experiencia

Recruiter

Teleperformance
2021 - 2023

Managed recruitment process for Uber Black drivers, including sourcing, screening, interviewing, and onboarding., Developed a strong pipeline of qualified candidates through targeted outreach, social media, and referrals., Provided guidance to candidates throughout the hiring process, optimizing their experience and retention., Tracked recruitment metrics to refine hiring strategies and stay updated on industry trends and regulations.

Recruiter

Tower Mobility - Uber LA
2023 - 2025

Customer Service

Provided customer support by assisting clients with inquiries, claims, and policy details related to furniture insurance., Processed claims efficiently, ensuring timely resolutions while maintaining high customer satisfaction.

Habilidades

Candidate SourcingInterviewingOnboardingCustomer Support & Claims ProcessingTechnical Skills: Excel
Publicado en CazVid - 3 jul 2025
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