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Ervin
Sales and Customer Support Specialist with 5+ years in Sales and B2B
Contacto
Competencias
Provided customer solutions, addressed concerns, and implemented retention strategies.
Conducted cold calling, appointment setting, product pitching, and negotiated deals.
Utilized Salesforce, HubSpot, and Podio for customer management and sales tracking.
Validated survey data through thorough research and accurately entered information into systems.
Negotiated sales terms, answered customer questions, and demonstrated product value.
Educación
Idiomas
Resumen
Experienced in B2B and B2C sales, customer retention, and survey data management with a focus on delivering client solutions and exceeding goals.
Logros Clave
- Executed two high-impact sales campaigns and launched B2B sales initiatives.
- Consistently met survey sign-up goals, completing 40+ surveys monthly.
- Built expertise in inbound/outbound sales, customer retention, and data validation.
Experiencia
Survey Sign-Up Specialist
Cold calling survey sign-up participants to convert and qualify surveys., Monthly company goal survey sign-ups to complete 40., Conducted thorough research to validate and confirm survey data. Accurately entering survey data into the system.
Inbound Sales Representative
Sprint wireless inbound and outbound sales. Pitching products, negotiating terms, and converting prospects into paying customers., Work to convert interested leads into paying customers and meet sales goals, Customer support and solutions. Listen to customer challenges to identify how the...
B2B Sales Specialist
Spearheaded B2B sales initiatives and conducted in-depth Market research., Interacting with customers to understand their needs, answer questions, and demonstrate how the product or service can, Successfully set high-value appointments with the decision-maker., Launched and executed two high-impact...
Sales Representative
Sprint wireless outbound and inbound sales. Help prospects make informed decisions and navigate through the buying journey., Customer support/solutions. Offer detailed information about products and services to showcase their value., Effective customer retention strategies. Proactively identifying...
Customer Service Representative
Customer service representative., Retentions, proactively identifying customers or clients at risk of leaving and reaching out to offer solutions and support., Customer solutions, addressing customer concerns, resolving complaints, and providing solutions to ensure continued satisfaction.,...