Elisa - Customer Support & Sales Coordinator with 6+ years in service and retail

Provided exemplary support to clients in customer support, Medicare inquiries, and retail sales, ensuring customer satisfaction.

Conducted cold calls, managed sales processes, and closed deals in retail and subscription sales environments.

Drafted professional emails and maintained effective communication with clients and internal teams.

Coordinated schedules and service requests to ensure timely deliveries within logistics teams.

Provide end-to-end customer service, handling inquiries, creating estimates, processing payments, and managing rentals via chat, call and email., Support executives as a personal assistant, coordinating schedules, communications, and follow-ups., Work directly with the logistics team, uploading...

Assisted elderly patients (65+ years old) with inquiries and issues related to their Medicare insurance., Provided support in resolving coverage concerns, claims issues, and general policy questions., Delivered compassionate and clear communication, ensuring patient satisfaction and understanding...

Sold POS systems and various software solutions to retailers across the USA., Conducted cold calls and generated leads using Google as a database., Successfully managed the entire sales process from lead generation to closing., Consistently met sales targets by leveraging a proactive approach and...