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Elías

Business Development & Sales with 10+ years of diverse industry experience

Contacto

San Ramón, Alajuela Province, Costa Rica
Disponible en CazVid
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Competencias

Sales & Business DevelopmentAdvanced

Experience in developing sales routes, establishing new clients, and expanding customer bases across various sectors.

Lead Generation & Investment MarketsIntermediate

Skilled in generating leads for brokerage firms and introducing customers to financial markets such as FOREX and options.

Customer Service & SupportExpert

Provided customer support in high-security environments and contributed to multiple Amazon departments, demonstrating versatile communication skills.

Project & Account ManagementIntermediate

Managed new accounts, assigned roles, and maintained performance metrics in project management roles.

Tourism & HospitalityBeginner

Gained industry insights and connections through experience as a hotel receptionist.

Educacion

High School Diploma
New Hope High School
Completed June 2009
Gastronomy
Universidad Latina

Resumen

Versatile sales and customer service professional with extensive experience across sectors such as hospitality, e-commerce, and financial markets. Proven ability to develop client relationships, manage accounts, and contribute to team success.

Logros Clave

  • Expanded customer base and established new client relationships at Salsas del Chef
  • Progressed from outbound sales representative to temporary supervisor at ACNET managing a new account
  • Advanced from Level 2 to Level 3 customer service at Amazon Web Services, contributing across multiple departments

Experiencia

Business to Business Sales

Salsas del Chef
2013 - 2015

Developed a sales route from San Ramon to Perez Zeledon., Established new client relationships and expanded the company's customer base.

Lead Generation Specialist

MTI Markets
2015 - 2016

Worked for a brokerage firm to generate leads and clients., Introduced customers to FOREX and options markets for investment.

Customer Service, Human Resources, AWS

Amazon
2017 - 2023

Progressed from a Level 2 Customer Service position to Level 3 in Amazon Web Services., Contributed to various departments, including Amazon Games, Amazon Video, and Amazon Logistics.

Project Manager

ACNET
2015 - 2017

Began as an outbound sales representative and was promoted to Temporary Supervisor., Successfully managed a new account, assigned roles, and maintained desired performance metrics.

Receptionist

Hotel Vista Ballena
2015

Gained experience in the tourism industry, which provided invaluable insights and connections.

Customer Service Representative (Capital One)

Sykes Global Park, Aurora Heredia
2013 - 2015

Worked on a security-focused account, which emphasized the importance of strict adherence to procedures., Enhanced communication skills and gained valuable customer service experience.

Habilidades

Sales & Business DevelopmentLead Generation & Investment MarketsCustomer Service & SupportProject & Account ManagementTourism & Hospitality
Publicado en CazVid - 3 jul 2025
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