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Eliana

Care Coordinator

Video currículum

Coordinator/assistant
I a m professionalnwith a passion for providing exceptionalncustomer support. I have over a year o fnexperience in customer service roles,nincluding my time a t Teleperformance. Inhave developed strong communication andnproblem solving skills that...

Contacto

Colombia, Huila Department, Colombia
Disponible en CazVid
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Competencias

Care Coordination & SchedulingAdvanced

Coordinated patient care schedules and managed caregiver assignments effectively.

Microsoft Office SuiteIntermediate

Utilized Excel, Outlook, Word for documentation, reporting, and communication tasks.

CommunicationIntermediate

Developed active listening, empathy, and assertive communication skills across roles.

Problem-Solving & Organizational SkillsIntermediate

Resolved client issues efficiently and organized workflows to improve operational processes.

Team CollaborationIntermediate

Worked collaboratively with team members across healthcare and logistics environments.

Educación

Bilingual Teaching Degree
Unicolombo
Completed Present
Pedagogy Studies
SENA
Completed 2021
Bachelor’s Degree
Soledad Acosta de Samper
Completed 2019

Idiomas

SpanishNative
EnglishIntermediate to Advanced

Resumen

Experienced professional skilled in care coordination, case management, and logistics. Adept at managing schedules, documentation, and client communication to ensure smooth operations in healthcare and logistics sectors.

Logros Clave

  • Managed patient schedules and caregiver assignments ensuring consistent service quality.
  • Handled case documentation and follow-up, maintaining care continuity.
  • Proficiently used Microsoft Office tools for tracking, reporting, and communication.

Experiencia

Care Coordinator

MSR G Services
Sept 2024 - Present

Manage patient schedules and coordinate caregiver assignments to ensure consistent and high-quality service., Handle patient case documentation and follow-up to guarantee proper care continuity., Use Microsoft Office tools (Excel, Outlook, Word) for tracking, reporting, and communication with...

Account Logistics Coordinator

Lean Solutions Group
Oct 2023 - Sept 2024

Operated platforms such as Dialpad, BOS, Highway, DAT, and Slack., Managed email correspondence, tracked shipments, and resolved client issues efficiently.

Habilidades

Care Coordination & SchedulingMicrosoft Office SuiteCommunicationProblem-Solving & Organizational SkillsTeam Collaboration
Publicado en CazVid - 13 ene 2026
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