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Eli
Customer Service Representative with 3+ years of experience
Video currículum
Customer service representative
• Answers questions to customers with accurate information n• Provide solutions to customers who might have a problem n• Active listening n• Take notes about interaction n• Word choisen• Put ourselves in the customer's shoesn• Guide customers on a specific process n
Contacto
Ciudad de México, Ciudad de México, México
Abierto a remoto
Disponible en CazVid
Competencias
Customer CommunicationAdvanced
Utilized strong communication skills to answer questions and guide customers effectively.
Active ListeningAdvanced
Practiced active listening to accurately understand customer concerns and provide appropriate solutions.
Problem-SolvingIntermediate
Provided solutions to customer problems, ensuring a positive experience.
Note-Taking & DocumentationIntermediate
Recorded customer interactions and notes to facilitate smooth communication and issue resolution.
Resumen
Experienced customer service representative with over three years of providing accurate information, effective solutions, and excellent communication skills in a fast-paced environment.
Logros Clave
- Provided accurate information and solutions to customer inquiries, enhancing satisfaction
- Demonstrated active listening and note-taking skills to understand customer needs
- Guided customers through specific processes to resolve issues effectively
Habilidades
Customer CommunicationActive ListeningProblem-SolvingNote-Taking & Documentation
Publicado en CazVid - 3 jul 2025