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Customer Service & Dispatch Specialist with 20+ years of experience
Handled multiple customer interactions across various industries including hospitality, retail, and transportation.
Coordinated dispatch for tow trucks, cargo trucks, and RV services to ensure prompt service delivery.
Managed logistics for vehicle and cargo pickup, optimizing routes and service schedules.
Maintained clear, effective communication with clients and service providers to facilitate service process.
Participated in recruiting candidates with strong communication skills, supporting HR functions.
Experienced in customer service, dispatching for towing and cargo services, and logistics coordination based in Los Angeles with over 20 years of expertise.