Dedicated support specialist with over 2 years of experience in customer service, technical support, and healthcare advocacy. Bilingual and skilled in problem resolution, with a strong background in logistics management and office software.
Skilled in resolving customer inquiries efficiently, ensuring a positive experience through effective communication.
Capable of troubleshooting and resolving technical issues, supporting customers remotely via various channels.
Bilingual in English and Spanish, with proven ability to communicate clearly and empathetically.
Proficient in creating reports, documents, and managing data using Microsoft Office tools.
Teleperformance HN
Helped customers by phone and emails.
Intouch CX
Helped customers by phone and emails.
ResultsCX
Helped customers by phone and emails.
Bachelor on Science and Letters
Logistics Management Engineering
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