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Edward

Customer Service Representative with 20+ years experience in client interactions

Video currículum

Customer service Rep
I really enjoy helping people out. I'm good dealing with harsh situations. I believe im quite calm when it comes to solving problems

Contacto

Santiago de Cali, Valle del Cauca, Colombia
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceExpert

Extensive experience assisting customers with various issues, ensuring satisfaction.

Conflict ResolutionIntermediate

Skilled in managing difficult interactions and maintaining composure under pressure.

Communication SkillsAdvanced

Effective in conveying information clearly and empathetically in diverse settings.

Problem SolvingIntermediate

Proven ability to identify issues quickly and provide practical solutions.

Resumen

Experienced customer service representative with a background in client support, conflict management, and peer counseling. Adept at handling challenging situations calmly and effectively.

Logros Clave

  • Provided customer support across retail and call center environments for over 20 years
  • Received peer counseling training, enhancing conflict resolution and communication skills
  • Consistently maintained calm demeanor when handling challenging customer situations

Habilidades

Customer ServiceConflict ResolutionCommunication SkillsProblem Solving
Publicado en CazVid - 3 jul 2025
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