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Eduardo

Customer Service and Content Moderation Specialist with 15+ years of experience

Video resume

Full time or part time
Interested in a position

Contacto

San José, San José, Costa Rica
Disponible en CazVid
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Competencias

Customer ServiceAvanzado

Handled customer interactions across various roles including backoffice and call center positions.

Content Moderation & Quality AssuranceIntermedio

Performed content moderation and image QA for Amazon Brazil and social media platforms.

Design & Creative SkillsIntermedio

Worked in graphic design and publicity, using Adobe Photoshop, Illustrator, and Premiere.

Recruitment & HR SupportIntermedio

Experience in recruitment and HR activities at Amazon and the Institute of International Cooperation and Development.

Technical Support & IT SkillsAvanzado

Provided technical support for internet services and webpage support, with proficiency in Windows and Internet.

Educacion

Portuguese
IICD, MA
2012
Audiovisual Production
ICAT- UNA
2010
Graphic Design
FUNDATEC- Instituto Tecnologico
Completed 2010
Computer maintenance
ILAC
2005
Publicity
Universidad Hispanoamericana
Completed 2011

Idiomas

EnglishFull command
PortugueseBasic

Resumen

Experienced professional with over 15 years in customer service, content moderation, and design, fluent in English, Spanish, and Portuguese, seeking flexible work.

Logros Clave

  • Managed content moderation for POF account at Ballena Media
  • Led a team of Photoshop retouchers and QA at Amazon DIS
  • Provided high-speed internet support for Verizon account at Convergys

Experiencia

Backoffice (content moderator)

Ballena Media
March 2018 - Nov 2023

Content moderation for POF account.

Backoffice

Uber
June 2016 - March 2018

Customer service for Uber (Graveyard shift).

Backoffice Image Auditor

Amazon DIS
April 2015 - March 2016

In charge of a group of Photoshop retouchers and QA for the images of the Amazon Brasil account.

Full time job

Amazon
June 2013 - April 2014

Worked in HR on Recruitment (Retail generalist, Customer service).

Recruitment

Institute of International Cooperation and Development
Oct 2012 - Dec 2012

Worked on recruitment.

Volunteer

Humana Povo para povo
Feb 2012 - Oct 2012

Social development and fight against poverty.

Full time job

Convergys
2011

High speed internet support for Verizon account.

Creative Director

Arte Indigo
2008 - 2010

Worked in design and publicity.

Habilidades

Customer ServiceContent Moderation & Quality AssuranceDesign & Creative SkillsRecruitment & HR SupportTechnical Support & IT Skills
Publicado en CazVid - 17 may 2026
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