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Edgar

Medical Interpreter with 10+ years in healthcare and customer service

Video resume

Video
Medical Interpreter

Contacto

Chetumal, Quintana Roo, Mexico
Abierto a remoto
Disponible en CazVid
Contactar via CazVid

Competencias

Medical InterpretationExperto

Translating medical content accurately between English and Spanish in clinical and legal settings.

Customer ServiceAvanzado

Handling inbound calls, managing billing issues, and ensuring customer satisfaction across industries.

Scheduling & Billing SupportIntermedio

Managing appointments, cancelations, and assisting with payment processing in healthcare and other sectors.

Team ManagementIntermedio

Supervising customer service teams, ensuring quality service and efficient operations.

Culinary SkillsPrincipiante

Involved in all aspects of taco preparation including ingredient selection, cooking, and serving.

Educacion

High School Diploma
Round Lake Senior High School
Completed 2005

Idiomas

EnglishAdvanced
SpanishNative

Resumen

A bilingual medical interpreter with over 10 years of experience in healthcare, customer service, and support roles, demonstrating strong communication, coordination, and leadership skills.

Logros Clave

  • Participated in live clinical sessions including surgeries, therapy, and education.
  • Worked across multiple healthcare settings with therapists, psychologists, lawyers, and dispatchers.
  • Supported billing processes, appointment scheduling, and patient communication in medical environments.

Experiencia

Interpreter / Medical Interpreter

Human Quality
June 2023 - December 2024

Worked as a medical interpreter. Translating English to Spanish and Spanish to English., Participated in live clinical sessions of all kinds: Surgeries, Physicals, Diabetes Education, Physical and Occupational Therapy sessions., Worked with the billing department to help them process payments and...

Medical Interpreter

Stratus Video
August 2020 - September 2022

Worked as a medical interpreter. Translating English to Spanish and Spanish to English., Participated in live clinical sessions of all kinds: Surgeries, Physicals, Diabetes Education, Physical and Occupational Therapy sessions., Worked with the billing department to help them process payments and...

Head Waiter

los cebollones
February 2020 - August 2020

Managed a team of 3., Ensured that my team was offering the best customer service for each and every customer., Specialized in attending to English-speaking customers.

MAIN COOK

El Taquiri
January 2019 - January 2020

Involved in every aspect of making tacos: from picking and buying all the vegetables and ingredients needed to elaborate the tacos, preparing each taco, and serving and delivering the tacos to customers.

Sales Specialist

Cariloha, LLC
May 2018 - December 2018

Ensured that every customer was well-informed of our products and made them not just potential buyers but satisfied customers., Worked mainly with customers who were on cruise ships.

Customer Service Representative

Beliveo Corporation
April 2018 - November 2018

Handled inbound calls for the Comcast Campaign., Attended to customers' needs ranging from payments, billing disputes, escalated calls, cancellations, and restoration of accounts.

Customer Service Representative

Alorica
September 2015 - October 2017

Worked on a campaign with a funeral company, reminding families of pending bills for funeral services and burial, and taking payments over the phone.

Customer Service Representative

LanguageLine Solutions
April 2013 - October 2015

Worked as a medical interpreter. Translating English to Spanish and Spanish to English., Participated in live clinical sessions of all kinds: Surgeries, Physicals, Diabetes Education, Physical and Occupational Therapy sessions., Worked with the billing department to help them process payments and...

Habilidades

Medical InterpretationCustomer ServiceScheduling & Billing SupportTeam ManagementCulinary Skills
Publicado en CazVid - 17 may 2026
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