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D

Dylan

Customer Service

Contacto

Bogotá, Bogota D.C., Colombia
Disponible en CazVid
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Competencias

Conflict managementIntermediate

Applied conflict resolution skills to address customer concerns effectively.

Project coordinationIntermediate

Facilitated and organized customer service tasks to ensure smooth campaign execution.

WritingAdvanced

Communicated clearly and effectively in customer interactions and campaign content.

EmpathyAdvanced

Displayed patience and understanding in resolving customer issues related to financial inquiries.

AdaptabilityAdvanced

Adjusted communication strategies to suit diverse customer needs during service interactions.

Educación

Bachelor of Social Sciences
Universidad Javeriana
Completed present
High School Diploma
José Joaquín Castro Martinez
Completed 2021

Idiomas

EnglishB2
SpanishC2

Resumen

Experienced customer service representative skilled in handling financial inquiries, conflict management, and project coordination. Known for effective communication, empathy, and adaptability in fast-paced environments.

Logros Clave

  • Assisted in Macy's campaign, providing customer support related to credit card inquiries.
  • Handled financial inquiries efficiently, demonstrating strong communication and empathy.
  • Developed skills in conflict management and project coordination in customer service settings.

Experiencia

Customer Service

Concentrix
08/13 - 10/06 of 2025

I made part of Macy ́s campaign; assisted financial inquiries related to credit cards.

Habilidades

Conflict managementProject coordinationWritingEmpathyAdaptability
Publicado en CazVid - 17 may 2026
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