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Dominique
Logistics and Customer Service Professional with 2+ years of experience in operations and communication
Video resume
Contacto
Competencias
Skilled in coordinating procurement, negotiations, and supply chain processes to optimize operations.
Proven ability to develop effective communication flows, reducing complaints and enhancing team productivity.
Proficient in Excel, Power BI, and SQL for creating reports and tracking key metrics.
Experienced in working with diverse teams, supporting project goals, and fostering collaborative environments.
Quick to identify challenges and implement effective solutions to improve processes and outcomes.
Educacion
Idiomas
Resumen
Versatile professional with experience in logistics, customer service, and communication, adept at process optimization, data analysis, and team collaboration. Committed to continuous improvement and delivering measurable results.
Logros Clave
- Optimized event budget by 20% through strategic supplier negotiations at Cumples Diferentes
- Enhanced communication flows, reducing complaints and increasing productivity by 20% as Medical Interpreter at Glovo
- Improved player recharges by 10% through database management and support at Timberazo
Experiencia
Logistic Intern
Responsible for the purchasing process and negotiations with strategic suppliers, achieving a 20% optimization of the events budget by comparing costs and selecting key partners.. Implemented an inventory control system for materials, costumes, and event equipment, ensuring 99% stock availability and reducing the loss of supplies through post-event audits.. Planned and supervised transportation and assembly logistics for simultaneous events, ensuring compliance with delivery schedules and the correct distribution of resources in the field.
Medical Interpreter
Developed communication flows to reduce complaints.. Increased the productivity of new hires by 20% through a training program.. Improved the flow of calls with interpreters, reducing the interpretation error rate by 10%.
Customer Service
Providing logistical and website support. Assisting in the creation of content for social media platforms. Creating a database using CRM to track key consumers. Improving player recharges by 10% by enhancing the purchase funnel experience.
Habilidades
Transcripcion del Video
medical interpreter
Good afternoon, my name is Dominique, and I'm a medical interpreter. I work in a company called Interpretia, and I'm currently working in a company called Glovo as a Spanish medical interpreter. I like working in healthcare and also in social services. It's a really rewarding work as a Spanish interpreter, and I like to help people to communicate. Thank you.
medical interpreter
Good afternoon, my name is Dominique, and I'm a medical interpreter. I work in a company called Interpretia, and currently I'm working in a company called Globo, and I like to work in healthcare, as social services, and like to work as a Spanish interpreter, trying to help people to can communicate. Thank you.
medical interpreter
Good afternoon, my name is Dominique, and I am a medical interpreter. I first starred in a company called Teleperformance, then in a company called Interpretia, and now I'm working currently in a company called Globo as a medical interpreter. I have over two years of experience and I really love the job and working in healthcare, helping people to communicate in hospitals and social services.
Medical Interpreter
Hello, my name is Dominique. I'm a medical interpreter for over two years now. I first worked in a company called Teleperformance and then I worked in a company called Interpret Interpretia and then right now I'm working at a company named Global and I really like my job and I really like to work as a medical interpreter and help people in health care area and I would really like to work here.