Experienced call center agent with over seven years supporting clients through inbound and outbound communication, troubleshooting, and scheduling. Proven ability to adapt across companies and roles.
Provided customer support, troubleshooting, and scheduling in fast-paced call centers.
Assisted clients and engineers with technical issues over the phone.
Communicated effectively with diverse customers and internal teams.
Scheduled onsite visits and coordinated between clients and technical staff.
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