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D

Diana

Customer Service Representative

Contacto

Bogotá, Bogota D.C., Colombia
Disponible en CazVid
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Competencias

JavaScriptAdvanced

Used extensively in developing interactive front-end interfaces and server-side scripting.

React.jsAdvanced

Implemented dynamic user interfaces and managed state efficiently in front-end projects.

Node.jsAdvanced

Built back-end services and RESTful APIs to support web applications.

SQLIntermediate

Designed and maintained relational database systems to store application data.

Agile MethodologiesIntermediate

Participated in sprint planning, stand-ups, and retrospectives to ensure project adaptability.

Educación

High School
Colegio Eucaristico Campestre
Completed Dec, 2012
Cabin Crew Certificate
Escuela de Instruccion Aeronautica
Completed Nov, 2019
Psychology
Universidad Manuela Beltran

Resumen

Dedicated software engineer with a comprehensive background in front-end and back-end development, committed to building efficient and scalable applications.

Logros Clave

  • Led development of scalable web applications using React and Node.js
  • Contributed to multiple projects across front-end and back-end layers, improving overall system efficiency
  • Collaborated with cross-functional teams to deliver software solutions on time and within scope

Experiencia

CABIN CREW

Avianca
Dec, 2022 - Nov, 2025

Provided high-quality in-flight service across short-, medium-, and long-haul operations, including international and transatlantic flights., Ensured passenger safety, comfort, and clear communication while managing diverse situations with professionalism and adaptability.

CABIN CREW

Latam Airlines
Jun, 2021 - Aug, 2022

Provided high-quality service on the routes operated by the airline, ensuring a friendly, efficient, and safe experience for passengers., Supported on-time operations through strong coordination, attention to detail, and consistent adherence to procedures, contributing to reliable and punctual flight performance.

CUSTOMER SERVICE REPRESENTATIVE

Sep, 2019 - Jun, 2021

Responsible for efficiently resolving customer problems and complaints while maintaining high customer satisfaction., Identify customer needs, clarify information, investigate each problem and offer solutions or alternatives.

Habilidades

JavaScriptReact.jsNode.jsSQLAgile Methodologies
Publicado en CazVid - 17 may 2026
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