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Denis

Virtual Administrative Assistant with 3 years of scheduling expertise

Video resume

Administrative Assistant
Dennis Muhindi is an experienced administrative assistant with three years of virtual experience, skilled in scheduling and calendar management.

Contacto

Nairobi, Nairobi County, Kenya
Abierto a remoto
Disponible en CazVid
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Competencias

Scheduling & Calendar ManagementExpert

Handled appointment setup, calendar coordination, and proactive schedule conflict resolution for teams and clients.

Customer Service & Client Inquiry ResolutionAdvanced

Provided friendly, professional assistance via phone and email, ensuring accurate communication and high client satisfaction.

Data Entry & Record KeepingAdvanced

Maintained accurate client records and service history using CRM software and manual documentation.

Office AdministrationIntermediate

Supported daily administrative tasks, documentation, reporting, and workflow improvements in team environments.

Technical Skills (Google Workspace, CRM, MS Office)Expert

Utilized various software tools to improve efficiency and team accessibility to information.

Educacion

CERTIFICATE OF COURSE COMPLETION IN OSHA
OREGON STATE
Completed 2/13/2023
COMPLETED COURSES & CERTIFICATIONS
KENYA PRIVATE SECTOR ALLIANCE(KEPSA)

Idiomas

EnglishExcellent

Resumen

Dennis Muhindi is a dedicated administrative professional with three years of virtual experience. Skilled in scheduling, calendar management, client communication, and documentation, Dennis excels in maintaining organized workflows and ensuring high client satisfaction.

Logros Clave

  • Managed complex daily schedules for field teams, ensuring smooth operations and timely service delivery.
  • Handled client inquiries via multiple channels, maintaining high satisfaction levels through professional communication.
  • Enhanced team productivity by leveraging Google Sheets and Calendar to organize tasks and streamline workflows.

Experiencia

Virtual Administrative Assistant

D-Square Collections
2022 - 2025

Managed and coordinate complex daily schedules for field teams, ensuring optimal route density and timely service delivery., Served as the primary point of contact for client inquiries via phone and email, providing friendly and professional assistance to ensure high customer satisfaction.,...

Habilidades

Scheduling & Calendar ManagementCustomer Service & Client Inquiry ResolutionData Entry & Record KeepingOffice AdministrationTechnical Skills (Google Workspace, CRM, MS Office)
Publicado en CazVid - 17 may 2026
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