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Customer Service Specialist with 5 years of CRM expertise in client support
Utilized CRM software to enhance customer communication and service delivery.
Handled multiple inquiries, prioritized tasks, and provided effective solutions.
Prioritized and managed customer inquiries efficiently in a fast-paced environment.
Provided clear, professional communication to resolve customer issues effectively.
Experienced in managing customer inquiries and leveraging CRM tools to improve service quality.
Provide customer service and basic support service to different customers as well as Technical support.
Manage Luxury Condos in Jaco Beach and Herradura beach, set up reservations, maintenance and cleaning works for reserved places.
Support assistance for licensing products. (Work from Home, phone, chat and email support).
Provide Customer Service related to technology products and creation of codes for sales teams (Work from home Backoffice).